PRIVACY POLICY

Greentealy is an avant-garde antioxidant skincare line. Thank you for your interest. To ensure that we can better serve all of our customers, please review the below privacy policy. We appreciate all of our customers and want to ensure that we are providing you with the best customer service possible.

This Privacy Policy ("Policy") governs the collection, use, and disclosure of personal information of users ("Users" or "you") who access and use the website www.greentealy.com ("Website") operated by Greentealy ("Company"). By accessing and using the Website, you agree to the terms and conditions outlined in this Policy.

In addition, you agree to our Messaging Terms (https://terms.pscr.pt/legal/shop/greentealy/terms_of_service) and Messaging Privacy Policy (https://terms.pscr.pt/legal/shop/greentealy/privacy_policy).

1. Information We Collect:
Greentealy collects personal information from Users only as it pertains to their use of the Website. The types of personal information we may collect include:

a. Contact Information: When you create an account or place an order on our Website, we may collect your name, email address, phone number, and shipping address.

b. Payment Information: In order to process payments for your orders, we may collect your credit card or other payment details. Please note that we do not store or have access to your complete payment information. All payment transactions are securely processed by third-party payment processors who adhere to strict security standards.

c. Communications: We may collect any personal information that you provide to us when you contact our customer support team or engage in any form of communication with us.

d. Website Usage Information: We may collect non-personal information about your interactions with the Website, including your IP address, browser type, device information, pages visited, and referring URL. This information helps us analyze and improve the performance and usability of our Website.

2. Use of Personal Information:
Greentealy uses the personal information collected from Users for the following purposes:

a. Providing and Improving Services: We use the personal information to process orders, deliver Products, and provide customer support. We may also use the information to improve our Website, enhance the user experience, and develop new features and offerings.

b. Communication: We may use the provided contact information to send transactional emails, updates, promotions, and other relevant information about our Products. You can choose to opt out of receiving marketing communications by following the instructions provided in the emails or by contacting us directly.

c. Legal Compliance: We may use personal information to comply with applicable laws, regulations, or legal proceedings.

3. Protection of Personal Information:
Greentealy takes reasonable measures to protect the personal information collected from Users against unauthorized access, disclosure, alteration, or destruction. We employ industry-standard security practices and regularly review our security procedures to ensure the confidentiality and integrity of the data.

4. Disclosure of Personal Information:
Greentealy does not sell, rent, trade, or otherwise disclose Users' personal information to third parties for marketing purposes. We may, however, share personal information with trusted third-party service providers who assist us in operating our business, such as payment processors, shipping partners, or customer support platforms. These service providers are contractually obligated to keep the information confidential and use it solely for the purposes specified by Greentealy.

We may also disclose personal information if required to do so by law or in the good-faith belief that such action is necessary to comply with legal obligations, protect and defend the rights or property of Greentealy, or protect the personal safety of Users or the public.

5. Data Retention:
Greentealy retains personal information for as long as necessary to fulfill the purposes for which it was collected, including any legal or regulatory obligations. When personal information is no longer needed, we will securely delete or anonymize it.

6. Third-Party Links:
The Website may contain links to third-party websites or services. This Privacy Policy applies only to the Greentealy Website, and we are not responsible for the privacy practices or the content of third-party websites. We encourage you to review the privacy policies of those websites before providing any personal information.

7. Age of Use Terms:
Greentealy's Website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under the age of 18, we will take steps to delete the information as soon as possible.

8. Your Rights:
You have certain rights regarding your personal information, including the right to access, correct, or delete the information we hold about you. If you wish to exercise any of these rights or have any questions or concerns about our use of your personal information, please contact us using the contact details provided below.

9. Changes to the Privacy Policy:
Greentealy reserves the right to update or modify this Privacy Policy at any time without prior notice. Any changes to the Policy will be posted on the Website with a revised "Last Updated" date. We encourage Users to review this Policy periodically to stay informed about how we collect, use, and protect their personal information.

10. Contact Us:
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Greentealy Customer Support
Email: support@greentealy.com

By using the Greentealy Website, you acknowledge that you have read, understood, and agreed to the terms and conditions outlined in this Privacy Policy.